Privacy

Privacy Policy Statement in compliance with the Privacy and Personal Information Protection Act 1998.

PRIVACY POLICY

Bathurst Regional Council is committed to protecting personal information, which Council collects from you in accordance with the Privacy and Personal Information Protection Act 1998 and Council’s Privacy Management Plan.

What is personal information?

Personal information is information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

The information or opinion may also be collected if it forms part of a database and whether it is recorded in a material form or not.

What types of personal information does Council collect?

If you are 16 years old or under, you need to get your parent or guardian’s permission before you provide personal information to this website.

When you interact with Council’s website, Council will collect the following information using its information technology systems:

Computer information

  • IP and server addresses of the computer you use to access Council’s website
  • browser type and operating system you use
  • date, time and duration of your visit to the site
  • pages visited
  • documents downloaded.

Subscriptions and service requests

  • email address you provide for email newsletter
  • other personal information provided in order to require services online.

User feedback

  • Provision of feedback is always voluntary and does not affect access to the website.

The personal information collected on this site will only be used by Council and its service provider for lawful purposes directly related to the process or service you are interacting with and also for the purposes of improving its website and services.  Council will not use your personal information for any other purpose without first seeking your permission.

No personal information will be disclosed or published without your consent in accordance with the Privacy and Personal Information Protection Act 1998, unless otherwise required by law.

Links to other websites

Council’s website contains links to other sites.

Council has no control over third party websites and is not responsible for their contents or privacy policies.

Before disclosing your personal information on any other website, you should make yourself familiar with the privacy policy of that website.

Cookies

Council uses "cookie" technology to collect additional website usage data and to improve its services.

A cookie is a small piece of text sent to your browser by Council’s website. This helps your website to remember your preferences and it makes your next visit easier and the site more useful to you.

Council uses cookies for the following purposes:

  • to better understand how you interact with our services
  • to monitor aggregate usage by our users and web traffic routing on our services
  • to improve our services.

Most internet browsers automatically accept cookies. You can restrict that by editing your browser’s options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Online Advertising and Analytics

Council makes use of remarketing services. These services allow us to better tailor our marketing and advertising content to improve your user experience; resulting in content that is relevant to you and our local community.

This is done using Cookies, Pixels and Google Analytics. Remarketing services collect information about your internet usage or digital footprint including; the device you use, the web pages, websites or advertisements you interact with and how you interact with them. Council also uses Google and Facebook to collect information on our behalf. The data collected by these remarketing services does not allow Bathurst Regional Council to personally identify you.

We may use third-party services such as Google Analytics and Facebook Pixel for remarketing and website analytics. You can opt-out of tracking by adjusting your browser settings or visiting the Network Advertising Initiative opt-out page.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of your personal information if it is inaccurate or incomplete
  • Withdraw your consent to our use of your information (where consent is required)

To exercise these rights, please contact us using the details provided below.

Data Breach Notification

In the event of a data breach involving your personal information that is likely to result in serious harm, we will notify you as soon as possible and report the breach to the NSW Privacy Commissioner in accordance with the NSW Mandatory Notification of Data Breach Scheme.

Storage and Security of Personal Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. Information is securely stored and only retained for as long as necessary to fulfill the purposes outlined in this policy.

Making a Privacy Complaint

If you believe we have breached your privacy or mishandled your personal information, you can make a complaint by contacting us:

The General Manager
Bathurst Regional Council
Email: council@bathurst.nsw.gov.au
Phone: 02 6333 6111

We will investigate your complaint and respond to you within 30 days. If you are not satisfied with our response, you may contact the NSW Privacy Commissioner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

Contact Us

For any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Bathurst Regional Council
Phone: 02 6333 6111
Email: council@bathurst.nsw.gov.au
Mail: Private Mail Bag 17, Bathurst NSW 2795

 

Last updated: 8 April 2025

 

 

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